Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    180 Lafayette Rd #10
    North Hampton NH 03862

    Copyright © 2011-2023 SanifloStore.com. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2023 SanifloStore.com. All rights reserved.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. SanifloStore.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if SanifloStore.com believes that customer conduct violates applicable law or is harmful to the interests of SanifloStore.com and its subsidiaries.

  • Shipping & Delivery
  • Free shipping applies to the lower 48 only, locations beyond may be subject to additional charges.  All Saniflo kits require a signature upon receipt, please open immediately to check contents for damage.  All shipments travel via Fed Ex Ground and typically ship the same day the order is placed.  ETA is outlined on the map below, feel free to contact us if you have questions.

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. SanifloStore.com is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

    Please note that certain items in our store are unable to be shipped internationally, or may not be compatible with electrical systems in your country.

  • Warranties
  • All Saniflo pumps carry a 3 year manufacturers warranty(2 Year Standard Warranty, add 1 Year if you register your product on www.saniflo.com .  If something should happen during this period please contact Saniflo directly at 800-571-8191 ask for Technical Support.  If you need a copy of your invoice please contact us directly.

  • Return Policy
  • 30 Day- No Worries Return Policy:  If your project changed, no worries you can return your items.  Returns are accepted within 30 Days of Purchase Date for any reason.  Items must be returned in new unopened condition, if your item is opened and handled you will be charged a 10% restocking fee.  The buyer is responsible for the original shipping charges and the return shipping charges.  Please contact us in advance to obtain an RMA# for your return, you must notify us at this time if the system has been opened. 

    If you purchased the incorrect item, please contact us to arrange a swap for the correct system.  Contact Mark Or Erin at 866-658-0505   

    * Illinois customers please check with local code prior to purchasing.

    *Returns will not be accepted after 30 days.*